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FAQ's

FAQ's

FAQ's

1. What does Paw Verse USA sell?

We specialize in Smart Pet Gadgets, Feeding Accessories, and Innovative Pet Care Products designed to make pet parenting easier.

2. Where do you ship?

We currently ship across the USA only.

3. What is the delivery time?

Delivery typically takes 12–18 business days.

4. Do you offer refunds?

Yes within 30 days only if the item is:

  • Defective

  • Damaged

  • Incorrect

  • Not as described

5. Can I return an item if I made a mistake ordering it?

No. Customer mistakes (wrong product, wrong color, wrong address) are not eligible for refunds.

6. Do you offer installment payments?

Yes! We offer Shop Pay Installments so you can pay in flexible monthly payments.

7. How do I track my order?

You’ll receive a tracking link automatically once your order ships.

8. How can I contact customer support?

Email us at: support@pawverseusa.com